---
title: How to make a payment on a credit note?
description: Learn how to make a payment for a credit note in Sequence, select the correct credit note, enter the payment method, and verify that the customer balance is updated.
---

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# How to make a payment on a credit note?

## Left menu \> Purchases \> Credit notes

1\. Click on **Purchases** in the left-hand side menu.

![enregistrer\_paiement\_pour\_note\_credit01](https://university.wearesequence.ai/hs-fs/hubfs/Knowledge%20Base/Mon%20entreprise/enregistrer_paiement_pour_note_credit01.png?width=688&height=387&name=enregistrer_paiement_pour_note_credit01.png)

2\. From the options that appear, select **Credit Notes**.

![enregistrer\_paiement\_pour\_note\_credit02](https://university.wearesequence.ai/hs-fs/hubfs/Knowledge%20Base/Mon%20entreprise/enregistrer_paiement_pour_note_credit02.png?width=688&height=387&name=enregistrer_paiement_pour_note_credit02.png)

3\. Click on the **line corresponding to the credit note** for which you want to record a payment.

![enregistrer\_paiement\_pour\_note\_credit03](https://university.wearesequence.ai/hs-fs/hubfs/Knowledge%20Base/Mon%20entreprise/enregistrer_paiement_pour_note_credit03.png?width=688&height=387&name=enregistrer_paiement_pour_note_credit03.png)

4\. A detailed view of the credit note will open. Click on **Record a payment**.

![enregistrer\_paiement\_pour\_note\_credit04](https://university.wearesequence.ai/hs-fs/hubfs/Knowledge%20Base/Mon%20entreprise/enregistrer_paiement_pour_note_credit04.png?width=688&height=387&name=enregistrer_paiement_pour_note_credit04.png)

5\. A pop-up window will appear to enter the payment details. The **Supplier** field will be automatically pre-filled.

![enregistrer\_paiement\_pour\_note\_credit05](https://university.wearesequence.ai/hs-fs/hubfs/Knowledge%20Base/Mon%20entreprise/enregistrer_paiement_pour_note_credit05.png?width=688&height=387&name=enregistrer_paiement_pour_note_credit05.png)

6\. Enter the **payment date** by clicking on the calendar icon.

![enregistrer\_paiement\_pour\_note\_credit06](https://university.wearesequence.ai/hs-fs/hubfs/Knowledge%20Base/Mon%20entreprise/enregistrer_paiement_pour_note_credit06.png?width=688&height=387&name=enregistrer_paiement_pour_note_credit06.png)

7\. Select the **account number**.

![enregistrer\_paiement\_pour\_note\_credit07](https://university.wearesequence.ai/hs-fs/hubfs/Knowledge%20Base/Mon%20entreprise/enregistrer_paiement_pour_note_credit07.png?width=688&height=387&name=enregistrer_paiement_pour_note_credit07.png)

8\. Enter the **amount to be paid** and any **bank fees**, if applicable. If you enter bank fees, you will need to specify the **account number** where these fees should be recorded.

![enregistrer\_paiement\_pour\_note\_credit08](https://university.wearesequence.ai/hs-fs/hubfs/Knowledge%20Base/Mon%20entreprise/enregistrer_paiement_pour_note_credit08.png?width=688&height=387&name=enregistrer_paiement_pour_note_credit08.png)

9\. It is recommended to attach **proof of payment**. You can either select it or drag and drop it.

![enregistrer\_paiement\_pour\_note\_credit09](https://university.wearesequence.ai/hs-fs/hubfs/Knowledge%20Base/Mon%20entreprise/enregistrer_paiement_pour_note_credit09.png?width=688&height=387&name=enregistrer_paiement_pour_note_credit09.png)

10\. To finish, click on **Confirm entry**.

![enregistrer\_paiement\_pour\_note\_credit10](https://university.wearesequence.ai/hs-fs/hubfs/Knowledge%20Base/Mon%20entreprise/enregistrer_paiement_pour_note_credit10.png?width=688&height=387&name=enregistrer_paiement_pour_note_credit10.png)

 

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